HOMEABOUTCONTACTFAQ

Privacy PolicyTerms & Conditions

Copyright ©2025 DubaiGold.online. All right reserved | Developed by Settings Infotech.

Terms & Conditions

Please read these terms and conditions carefully before using our service.

Last updated: February 2026


1. Introduction

Welcome to Dubaigold.online (the “Platform”).

The Platform is owned and operated by Dubaigold.online L.L.C-FZ, a company incorporated in the Meydan Free Zone, Dubai, UAE (“Dubaigold”, “we”, “us”, or “our”).

The Platform provides a technology-enabled interface that facilitates the execution of physical gold purchase transactions conducted by Sparklyn Diamonds LLC (TRN - 105167950200003), a licensed bullion trader registered in Dubai, UAE (“Sparklyn”).

By accessing or using the Platform, you agree to be bound by these Terms & Conditions.


2. Roles and Responsibilities
2.1 Role of Dubaigold.online

Dubaigold.online:

•

operates a technology and web platform

•

facilitates customer orders and transaction execution

•

provides transaction visibility and statements

•

acts solely as an execution and facilitation agent

Dubaigold does NOT:

•

sell gold

•

buy gold

•

hold customer funds

•

hold customer gold

•

provide custodial or wallet services

2.2 Role of Sparklyn Diamonds LLC

Sparklyn Diamonds LLC: (TRN - 105167950200003)

•

is a licensed bullion trader in the UAE

•

is the seller of physical gold

•

receives customer payments for gold purchases

•

allocates and holds gold solely as part of completing a bullion sale

•

arranges fabrication and physical delivery

All gold transactions executed via the Platform are conducted directly between the customer and Sparklyn Diamonds LLC (TRN - 105167950200003).


3. Gold Purchase Transactions
3.1 Execution of Purchase

Upon successful payment:

•

the customer purchases physical gold from Sparklyn Diamonds LLC (TRN - 105167950200003)

•

ownership of the gold transfers to the customer upon allocation

•

the transaction is recorded in Sparklyn’s systems

Dubaigold.online records and displays the transaction details for reference.

Each payment corresponds to an immediate gold purchase.

The Platform does not support wallets, balances, or stored value.

3.2 Allocation and Ownership

Gold purchased by the customer:

•

is allocated and owned by the customer

•

is backed 1:1 by physical gold

•

is held by Sparklyn only to complete fabrication and delivery

At no time does Dubaigold.online own, hold, or control customer gold.

3.3 Delivery Threshold
•

Physical delivery of gold is available once the customer’s allocated quantity reaches the minimum delivery threshold (currently 1 grams).

•

This threshold is a logistical and fabrication requirement only and does not affect customer ownership.


4. Funds and Payments
•

All payments are made directly to Sparklyn Diamonds LLC (TRN - 105167950200003)

•

Dubaigold.online does not receive, store, or hold customer funds

•

Payments are accepted only for the purpose of executing a gold purchase

•

No funds may be deposited or held without an associated gold purchase


5. No Wallets, No Stored Value

The Platform does not provide:

•

wallets

•

stored value accounts

•

deposits

•

savings products

•

interest, yield, or investment returns

All transactions are commodity purchase transactions, not financial or investment products.


6. Statements and Transaction Records

Customers may view transaction statements through the Platform, which reflect:

•

gold purchases executed by Sparklyn

•

allocated quantities

•

transaction references

•

delivery eligibility

These statements are informational only and do not represent custodial accounts.


7. Risk Disclosure
•

Gold prices may fluctuate due to market conditions.

•

The Platform does not provide investment advice or price guarantees.

Customers acknowledge that:

•

gold prices may rise or fall

•

delivery timelines may vary due to logistics

Sparklyn is responsible for bullion-related obligations (TRN - 105167950200003)


8. Insolvency and Continuity

In the event that Dubaigold.online ceases operations:

•

customer ownership of allocated gold remains unaffected

•

gold transactions executed by Sparklyn remain valid

•

customers may engage directly with Sparklyn regarding delivery

Dubaigold.online does not hold customer assets.


9. Limitation of Liability

Dubaigold.online shall not be liable for:

•

bullion pricing decisions

•

gold quality or purity

•

storage, insurance, or delivery of gold

•

acts or omissions of Sparklyn Diamonds LLC (TRN - 105167950200003)

Liability relating to gold transactions rests with Sparklyn Diamonds LLC (TRN - 105167950200003) in accordance with applicable law.


10. Compliance with Laws

All transactions are subject to:

•

applicable UAE laws and regulations

•

AML / KYC requirements

•

bullion trading regulations

Customers may be required to provide identity verification prior to transaction execution or delivery.


11. Amendments

Dubaigold.online reserves the right to update these Terms & Conditions from time to time.

Continued use of the Platform constitutes acceptance of updated terms.


12. Governing Law and Jurisdiction

These Terms & Conditions are governed by the laws of the United Arab Emirates.

Any disputes shall be subject to the exclusive jurisdiction of the competent courts of Dubai, UAE.


Important Note

“Dubaigold.online acts solely as a technology and execution platform and does not sell, hold, or custody customer funds or gold.”

Contact Information

If you have any questions about these Terms and Conditions, please contact us:

Email: contact@dubaigold.online

Address: Dubai, United Arab Emirates

Owned by: Dubaigold.online L.L.C-FZ

Bullion Partner: Sparklyn Diamonds LLC (TRN - 105167950200003)