Copyright ©2025 DubaiGold.online. All right reserved | Developed by Settings Infotech.
Please read this policy carefully before using our services
This Privacy Policy explains how Dubaigold.online L.L.C-FZ(“Dubaigold”, “we”, “us”, or “our”) collects, uses, stores, and protects personal data when you use the dubaigold.online mobile application or website.
We are committed to protecting your privacy and handling your data transparently and securely.
This Privacy Policy applies to:
users of the Dubaigold.online Platform
information collected directly through the Platform
information shared for transaction facilitation purposes
Gold purchase transactions are executed by Sparklyn Diamonds LLC (TRN - 105167950200003), a licensed bullion trader, and certain data may be shared with Sparklyn solely for transaction execution and compliance.
We may collect:
full name
contact details (email, phone number)
nationality and identification details (as required for KYC)
delivery address (for gold delivery)
device and usage information
We may collect and display:
transaction dates and references
gold quantity purchased
allocation status
delivery eligibility
We do not collect or store customer payment card details.
We use personal information to:
operate and maintain the Platform
facilitate execution of gold purchase transactions
comply with AML, KYC, and regulatory requirements
communicate transaction updates
improve Platform performance and user experience
prevent fraud and unauthorized activity
We may share limited personal data with:
Sparklyn Diamonds LLC (for transaction execution, allocation, and delivery)
payment service providers (for payment processing only)
logistics partners (for physical delivery)
regulators or authorities if required by law
We do not sell or rent your personal data to third parties.
We implement appropriate technical and organizational measures to protect personal data, including:
secure servers
encryption where applicable
access controls
internal confidentiality obligations
No system is completely secure, but we take reasonable steps to protect your data.
We retain personal data only for as long as necessary to:
fulfill transaction obligations
comply with legal and regulatory requirements
resolve disputes
enforce agreements
You have the right to:
request access to your personal data
request correction of inaccurate data
request deletion where legally permissible
withdraw consent for marketing communications
Requests may be subject to legal or regulatory limitations.
The Platform may use cookies or analytics tools to:
improve functionality
analyze usage patterns
enhance user experience
You may disable cookies through your device settings, though some features may be affected.
We may update this Privacy Policy from time to time.
Continued use of the Platform constitutes acceptance of the updated policy.
Dubaigold.online is a technology platform that facilitates execution of physical gold purchases conducted by Sparklyn Diamonds LLC (TRN - 105167950200003), a licensed bullion trader.
The Platform does not provide investment advice, financial advice, or custodial services.
Gold prices are subject to:
international market fluctuations
currency movements
geopolitical and economic factors
The value of gold may rise or fall, and past performance does not guarantee future results.
Gold purchases do not offer guaranteed returns
No interest, yield, or profit is promised
Gold is a commodity, not a savings or investment product
Users assume all price risk.
Physical delivery is subject to fabrication and logistics requirements
Minimum delivery thresholds apply (currently 1 grams)
Delivery timelines may vary due to operational or external factors
Ownership of gold transfers upon allocation, not upon delivery.
Gold transactions are executed by Sparklyn Diamonds LLC (TRN - 105167950200003).
Dubaigold.online is not responsible for:
bullion quality or purity
storage or insurance arrangements
delivery execution
Users acknowledge that bullion-related obligations rest with Sparklyn.
Risks associated with platform usage include:
system outages
technical failures
internet or device issues
cybersecurity risks
While reasonable safeguards are used, uninterrupted service is not guaranteed.
Regulatory requirements may change, which could affect:
transaction processes
delivery procedures
service availability
Dubaigold.online may modify or suspend features to remain compliant with applicable laws.
Users are responsible for:
understanding the nature of gold purchases
ensuring personal details are accurate
complying with applicable laws
seeking independent advice if needed
The Platform:
does not provide wallets
does not store customer funds
does not maintain stored value accounts
Each transaction represents a physical gold purchase, not a financial account.
By using the Platform, you acknowledge that:
You are purchasing physical gold as a commodity, not entering into a financial, savings, or investment product.
For privacy-related inquiries, please contact:
contact@dubaigold.online